Reframetech.com is a property of Reframe Technologies, an Indian Company registered under the Companies Act, 2013 having its registered office at Coimbatore, India
What information do we collect?
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers’ utilized and other similar information.
Web Browser Cookies
What is the purpose of collecting information?
ReFrame Technologies may collect and use Users information for the following purposes:
(a) To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
(b) To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
(c) To improve our Site – We may use feedback you provide to improve our products and services.
(d) To process payments – We may use the information Users provide about themselves to provide services that they requested for. We do not share this information with outside parties except to the extent necessary to provide the service.
(e) To run a promotion, contest, survey or other Site feature – To send Users information they agreed to receive about topics we think will be of interest to them.
(f) To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Third party sites
Updates to this policy
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: